DocumentationError codes

Error Codes

This section summarizes the error codes you may encounter. An error code is a machine-readable identifier describing what went wrong. The list is not exhaustive; additional codes may appear.

Error codeDescription
nullUnknown error.
ACCESS_DENIEDAccess to the requested item was denied. For example, when attempting to cancel a payment that belongs to another restaurant.
ALREADY_AUTHORIZEDReturned when the POS sends an authorization request although the session is already authorized.
BAD_PARAMETERA parameter in the incoming payload is invalid.
BAD_PAYLOADThe server cannot parse the incoming payload.
NO_SUCH_METHODThe MethodCallRequest.method value is unknown.
NOT_FOUNDThe requested item was not found. For example, the POS sent an invalid idPayment to the getPayment(…) method.
POS_BLOCKEDThe POS ID is valid, but access is temporarily blocked. This usually prevents further issues after an integration error is identified.
POS_UNKNOWNThe POS ID is invalid.
TIME_LIMIT_EXPIREDA cancellation was attempted after the allotted time window expired.
UNAUTHORIZEDThe API key is invalid.

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